CMMI® Level 3 Rated
Skip Navigation LinksContract Vehicles > SeaPort-e
SeaPort-e

SeaPort-e

Engineering, Technical & Programmatic Support Services

Contract Number:  N00178-08-D-5516
Clients:  None to date
Contract Period of Performance:  May 29, 2008 thru May 28, 2018

Task Orders:  None to date
Technical Instructions Issued Against Task Orders:  None to date

Newberry Capabilities:
  • Engineering Support
  • System Design Documentation/Technical Data Support
  • Software
  • Configuration Management (CM) Support
  • Quality Assurance (QA) Support
  • Information System (IS) Development, Information Assurance (IA), and Information
  • Logistics Support
  • Supply & Provisioning
  • Training Support
  • Program Support
  • Public Affairs
Zones of Service:
  • National Capital Region (Zone 2)
  • Mid-Atlantic Region (Zone 3)
  • Gulf Coast (Zone 4)
  • Midwest (Zone 5)
Service Experience

Functional Area:  541330 - ENGINEERING SERVICES

Program:  ENGINEERING TECHNICAL AND SUPPORT SERVICES FOR NAVAL WARFARE CENTER AND OTHER NAVSEA FIELD SITES (SeaPort-e)

Task Orders:  None to date


Newberry’s Quality Assurance Program:

Newberry’s CMMI® Quality Assurance Program includes quality control and performance monitoring with service level management and configuration/change management based on CMMI® best practices. These elements ensure successful management and control of information security service quality throughout the service delivery life cycle. Beyond processes and plans is the “quality culture” which charges each member of the Newberry team with personal responsibility and ownership for the quality of his or her work and ensuring that the activities meet contractual requirements and expectations.

Newberry’s focus is to establish and maintain a culture for sustained and continuous quality improvement, including:

  • Provide products and services that comply with our customers and Newberry quality policies, contracts, procedures, specifications, and standards.
  • Continually identifying opportunities for improvement based on industry best practices while anticipating customer needs, maximizing value, and reducing cost.

To manage the delivery of quality service and support functions, Newberry will systematically monitor, capture, and assess performance metrics as outlined by our customers. Current established best practices include:

Monthly operational meetings:
  • Review of support and maintenance activity
  • Exception and highlight reporting
  • Variance reporting and root cause analysis
  • Lessons learned and planned improvements
Quarterly operation review meetings:
  • Year-to-date trends
  • Exception and highlight reporting
  • Balanced business scorecard review of key performance indicators
  • CMMI® performance improvement activities
  • Proactive measures to introduce efficiencies
  • Service innovation and key lessons learned

TEAM MEMBERS:

None